Do Your Employees Need Ethics Training?
Certainly, supervisors and managers need to understand your company’s ethics policy and the importance of enforcing it. Train them on your policy, as well as the need to observe the highest standards...
View Article8 Steps to Conflict Resolution
Now that we’ve established how managing conflict is critical to the overall success of your business, today’s Advisor provides you with a simple eight-step conflict resolution process that you can...
View ArticlePerformance Appraisal Ratings—Training Required!
Because poor performance is often advanced as the reason for a termination, the performance appraisal system is often the crux of the defense against a wrongful termination suit. Here’s how to train...
View ArticleMentoring Agreements Make Meaningful Training
Successful mentoring relationships start with a clear agreement about goals, procedures, and limitations, says mentoring expert Lois Zachary. Too often mentors and mentees start off without doing...
View Article3 More Lead-Manager Rules
A consultant whose opinion we respect—Bill Lee of Lee Resources, at BillLeeOnline.com—recommends a book he thinks is the best manager-improvement product he’s come across. It is The Control Theory...
View ArticleIs Your Training Sufficient for Your Employees’ Career Needs?
While 77 percent of survey respondents indicated that training should be a joint responsibility between employer and employee, more than 33 percent said the current training they receive from their...
View ArticleTrain Managers to Avoid Rookie Hiring Mistakes?
If you have not identified your critical needs, and how to screen for them, you’ll fail, says Susan M. Heathfield, blogging about hiring mistakes on About.com. Here are two more of her mistakes...
View ArticleTrain Managers to Balance Employer/Employee Needs With Communication
The information in today’s Advisor is from BLR’s 10-Minute HR Trainer session entitled "Balancing Employer and Employee Needs." Anticipate Employee Needs and Concerns Communication is key to striking...
View ArticleMake Leadership Training a Priority
Let’s continue our presentation of valuable leadership training information from BLR‘s PowerPoint™ session “Leadership Skills—What New Supervisors And Managers Need To Know.” Six Degrees of Delegation...
View ArticleCoaching Can Be Effective—But There Are Challenges
In a recent survey of 230 organizations by AMA Enterprise, a division of the American Management Association (www.amnet.org) that offers advisory services and tailored learning programs, executive...
View ArticleTrain Supervisors to Manage Challenging Employees
To review the four scenarios, click here. Here are the recommendations for dealing with these challenging employees as presented in one of the training exercises in the BLR® PowerPoint® training...
View ArticleDo You Use Case Studies in Your Training?
Realistic case studies during training can help demonstrate the types of ethical dilemmas that supervisors face daily. The following case study may resonate with some of your supervisors. It involves a...
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